PROCELLA HEALTH
Claim Processing System
Provider Load Format Manual
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Copyright 2023 by Procella Processing Platform LLC.
Table of Contents
Provider Contacts/Demographics
ePrescribing Service Level Codes
Provider Loads
The Provider Loads manual will provide the layout for loading Provider/Pharmacy data into the Procella processing system. Various data elements for the Provider load are available to load. There are 2 required data files, Primary Provider and Provider Alias. Below is the full list of loads currently supported:
Data File Types
There are multiple files associated with the loading of the Providers into the System. Only one data file, Primary Provider, is required. Below are the files supported for importing Provider Data.
- Primary Provider: This data set includes the critical elements of the Provider necessary for standard claims processing. This file contains the base Service Provider IDs, the physical location of the Provider, Primary contact information and similar information.
- Provider Alias: This data set includes the additional Service Provider ID's associated with the Provider. This may include State License and Medicaid ID's.
- Provider Services: This data set reflects the basic services available by the Provider.
- Provider Contact: This data set includes the specific contact information for the Provider.
- Provider Demographics: This data set provides the demographic and contact information for the Provider.
- Provider ePrescribe: This data set reflects the ePrescribing capabilities of the Provider.
- Provider Group: This is the Chain/Relationship level reflected in typical NCPDP nomenclature. A Provider Group is simply a grouping of Providers, typically used for Provider Networks. The Provider Group record is the general information for the Group.
- Provider Group Membership: This reflects the individual providers that are associated with a Provider Group.
File Processing Actions
For all types of files provided, the following actions will occur.
- All record adds, changes, terminations, failures, rejections, suspensions, etc will be provided on an appropriate report for UX review by the Client.
- All data file records will be compared against the ACTIVE records in the Provider Group and the Provider Group Membership
- if the Provider Group ID provided on the data file is not found in the Provider Group record, all records associated the Provider Group ID in the data file will be treated as a failure, no Provider Group record found.
- if the Provider record submitted on the data file is not a registered Provider within the Provider table in the database, the record will be treated as a failure.
- if a Provider is present twice within the same Provider Group using the same Service Provider ID/Service Provider ID Qualifier, both records will be consider failed due to duplicate record.
- if a Provider is present twice within the same Provider Group using two separate Service Provider ID/Service Provider ID Qualifier (which identify the same Provider), both records will be considered failed as duplicate provider record.
- If the Begin Date of the Provider Group record in the data file is before the Begin Date of the Provider Group record in the database, reject the record with the error, invalid record effective date (Begin Date is before Provider Group Begin Date).
- If the Begin Date of the Provider Membership record is after the Provider Group End Date, reject the record as invalid record Begin Date (Begin Date is after Provider Group End Date).
- If the Provider Membership record End Date is before the Provider Membership Begin Date, reject the record as invalid record End Date (End Date is before Begin Date).
Data Layouts
The following are the various data layouts for each type of file. Do not use commas in the Legal Business Name or Name fields.
Primary Provider
Data File Reference: PROVIDER_PRIMARY
| Field # | Field Name | File Column Name | Format | Size | REQ/ OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Processor Provider ID | ProcessorProviderID | A/N | 20 | R | This is the PBM's Internal Service Provider ID. While this may be a standard industry identifier, it will be mapped to a non-industry Qualifier Code. This ID will be needed for loading the ancillary data specific to this Provider. |
| 3 | NCPDP Provider ID | NCPDPProvId | A/N | 7 | R | The NCPDP number of the provider. |
| 4 | Legal Business Name | LegalBusinessName | A/N | 60 | O | The legal name of the entity, as it appears on the official federal tax ID document provided by the IRS. |
| 5 | Name | Name | A/N | 60 | R | The DBA (Doing Business As) name of the provider. |
| 6 | Doctor’s Name | DoctorName | A/N | 60 | S | The name of the doctor dispensing at the alternate dispensing site. |
| 7 | Store Number | StoreNumber | A/N | 10 | S | The store number (usually assigned by parent company) associated with the provider. |
| 8 | Physical Location Address 1 | PhysicalAddress1 | A/N | 55 | R | The physical location of the store and first line of the address. |
| 9 | Physical Location Address 2 | PhysicalAddress2 | A/N | 55 | O | The physical location and second address line. |
| 10 | Physical Location City | PhysicalCity | A/N | 30 | R | Physical location city of provider. |
| 11 | Physical Location State Code | PhysicalState | A/N | 2 | R | The two-digit state code. |
| 12 | Physical Location Zip Code | PhysicalZip | A/N | 9 | R | This field identifies the 5 or 9-digit zip code of the provider, less dash marks. |
| 13 | Physical Location Phone Number | PhysicalPhoneNumber | A/N | 10 | O | The physical site phone number. |
| 14 | Physical Location Extension | PhysicalExtension | A/N | 5 | O | The physical site phone extension. |
| 15 | Physical Location FAX | PhysicalFax | A/N | 10 | O | The physical site FAX number. |
| 16 | Physical Location E-Mail Address | PhysicalEmail | A/N | 50 | O | E-mail address of pharmacy. |
| 17 | Physical Location Cross Street or Directions | CrossStreets | A/N | 50 | O | Text stating cross street or directions for physical location of provider. |
| 18 | Physical Location County/Parish | LocationCountyParish | A/N | 5 | O | Code for County or Parish (FIPS-Federal Information Processing Standards). The County FIPS code is a 5-digit numeric field containing a unique numeric identification assigned to that county by the US government. The County FIPS code field and the County Name field identify the “most prevalent” county for the 5-digit ZIP code listed in a given record. Codes can be viewed at http://www.itl.nist.gov/fipspubs/co-codes/states.txt. |
| 19 | Physical Location MSA | LocationMSA | A/N | 4 | O | The MSA field contains the Metropolitan Statistical Area code, if any, in which some or all of the ZIP code lies. The MSA is a 4-digit FIPS code assigned by the White House’s Office of Management and Budget. |
| 20 | Physical Location PMSA | LocationPMSA | A/N | 4 | O | The PMSA field contains the Primary Metropolitan Statistical Area code, if any, in which some or all of the ZIP code lies. The PMSA is a 4-digit FIPS code assigned by the White House’s Office of Management and Budget. More info on these two fields is available at http://www.itl.nist.gov/fipspubs/fip8-6-0.htm |
| 21 | Physical Location 24 Hour Operation Flag | Physical24hr | A/N | 1 | O | This field indicates whether this provider operates 24 hours a day. “Y” = Yes “N” = No See “Appendix D. Hours of Operation”. |
| 22 | Physical Location Provider Hours | PhysicalHourOper | A/N | 35 | O | Operating hours in seven segments (DOOCC). Additional information on the times is provided below. |
| 23 | Physical Location Congressional Voting District | VotingDistrict | A/N | 4 | O | Congressional voting district code. |
| 24 | Physical Location Language Code 1 | LanguageCode1 | A/N | 2 | O | Language Spoken Code (ISO 639-1 codes). See section “Appendix B. ISO 639-1 Language Codes” for list of values. |
| 25 | Physical Location Language Code 2 | LanguageCode2 | A/N | 2 | O | Language Spoken Code (ISO 639-1 codes). See section “Appendix B. ISO 639-1 Language Codes” for list of values. |
| 26 | Physical Location Language Code 3 | LanguageCode3 | A/N | 2 | O | Language Spoken Code (ISO 639-1 codes). See section “Appendix B. ISO 639-1 Language Codes” for list of values. |
| 27 | Physical Location Language Code 4 | LanguageCode4 | A/N | 2 | O | Language Spoken Code (ISO 639-1 codes). See section “Appendix B. ISO 639-1 Language Codes” for list of values. |
| 28 | Physical Location Language Code 5 | LanguageCode5 | A/N | 2 | O | Language Spoken Code (ISO 639-1 codes). See section “Appendix B. ISO 639-1 Language Codes” for list of values. |
| 29 | Physical Location Store Open Date | StoreOpen | D | 8 | O | Date of store opening. Zeroes if unknown. |
| 30 | Physical Location Store Closure Date | StoreClosure | D | 8 | O | Last business day of the site. This is a through date. Store is considered closed on the day after the Physical Location Store Closure Date. Zeroes if not closed. |
| 31 | Mailing Address 1 | MailAddress1 | A/N | 55 | O | The first line of the mailing address. |
| 32 | Mailing Address 2 | MailAddress2 | A/N | 55 | O | The second line of the mailing address. |
| 33 | Mailing Address City | MailCity | A/N | 30 | O | The mailing address city. |
| 34 | Mailing Address State Code | MailState | A/N | 2 | O | The mailing address two-digit state code. |
| 35 | Mailing Address ZIP Code | MailZip | A/N | 9 | O | This field identifies the 5- or 9-digit zip code of the mailing address, less dash marks. SPLIT ZIP |
| 36 | Contact Last Name | ContactLast | A/N | 35 | O | Last name of primary contact person. |
| 37 | Contact First Name | ContactFirst | A/N | 35 | O | First name of primary contact person. |
| 38 | Contact Middle Initial | ContactMI | A/N | 1 | O | Middle initial of primary contact person. |
| 39 | Contact Title | ContactTitle | A/N | 30 | O | Title of primary contact person. |
| 40 | Contact Phone Number | ContactTelephone | A/N | 10 | O | The provider’s phone number including area code. |
| 41 | Contact Extension | ContactExt | A/N | 5 | O | The site phone extension. |
| 42 | Contact E-mail Address | ContactEmail | A/N | 50 | O | E-mail address of contact. |
| 43 | Dispenser Class Code | DispClassCode | A/N | 2 | O | The class code associated with this provider. |
| 44 | Primary Provider Type Code | PrimProvTypeCode | A/N | 2 | O | This field contains the provider’s Provider type code. Blanks are not allowed. |
| 45 | Secondary Provider Type Code | SecProvTypeCode | A/N | 2 | O | This field contains the provider’s Provider type code. blanks = none/not specified or not applicable in this field (provider does not specify a secondary type) |
| 46 | Tertiary Provider Type Code | TertProvTypeCode | A/N | 2 | O | This field contains the provider’s dispenser type code. blanks = none/not specified or not applicable in this field (provider does not specify a tertiary type) |
| 47 | Medicare Provider (supplier) ID | MCareProvId | A/N | 10 | O | The National Supplier Clearinghouse (NSC) is the organizational entity contracted by the Centers for Medicare & Medicaid Services (CMS) to issue Medicare billing privileges to suppliers of Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DMEPOS) and to maintain a supplier file that contains information collected via the CMS 855S enrollment form. |
| 48 | National Provider ID (NPI) | NPI | A/N | 10 | O | The standard unique health identifier for health care providers to use in filing and processing health care claims and other transactions. At the pharmacy or alternate dispensing site level. |
| 49 | DEA Registration ID | DEA | A/N | 12 | O | This field contains the Drug Enforcement Administration (DEA) Number of the provider. Formerly called the Federal License Number on this file. |
| 50 | DEA Expiration Date | DeaExp | D | 8 | O | The date the Drug Enforcement Administration (DEA) requires the federal license be renewed by. See section “DEA Expiration Dates” for more information. |
| 51 | Federal Tax ID Number | FederalTaxID | A/N | 15 | O | This field contains the Federal Tax ID number of the provider. Also known as EIN or TIN. |
| 52 | State Income Tax ID Number | StateTaxID | A/N | 15 | O | This field contains the State Income Tax ID of the provider. |
| 53 | Deactivation Code | DeactivationCode | A/N | 2 | S | Code representing the reason for deactivation of the record. |
| 54 | Reinstatement Code | ReInstatementCode | A/N | 2 | S | Code representing the reason for reactivation of the record. |
| 55 | Reinstatement Date | ReInstatementDate | D | 8 | S | Date the reinstatement of the record occurs. |
| 56 | Begin Date | BeginDate | D | 8 | R | The date (CCYYMMDD) which the Service Provider record is effective. |
| 57 | End Date | EndDate | D | 8 | R | The through date (CCYYMMDD) which the Service Provider record is effective. |
Provider Alias
Data File Reference: PROVIDER_ALIAS
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Processor Provider ID | ProcessorProviderId | A/N | 20 | R | This is the PBM's Internal Service Provider ID and is the same as is registered in the Primary Provider data source. |
| 3 | Service Provider ID | ServiceProviderId | A/N | 20 | R | This is the Service Provider ID you are registering in the system for the Provider. |
| 4 | Service Provider ID Qualifier | ServiceProviderIdQual | A/N | 2 | R | These should be listed in the Standard NCPDP Service Provider ID Qualifier |
| 5 | Service Provider ID State | ServiceProviderIdState | A/N | 2 | S | The State which the Service Provider ID is registered/licensed. This will be left blank for Service Provider ID's that are NOT State specific. |
| 6 | Deactivation Code | DeactivationCode | A/N | 2 | S | The cause for deactivation of the Service Provider ID |
| 7 | Reactivation Code | ReactivationCode | A/N | 2 | S | The reason for re-activation of Service Provider ID |
| 8 | Begin Date | BeginDate | D | 8 | R | The date (CCYYMMDD) which the Alias ID is available. |
| 9 | End Date | EndDate | D | 8 | R | The through date (CCYYMMDD) which the Alias ID is available. |
Data File Reference: PROVIDER_SERVICE
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Processor Provider ID | ProcessorProviderId | A/N | 20 | R | This is the PBM's Internal Service Provider ID and is the same as is registered in the Primary Provider data source. |
| 3 | Accepts ePrescriptions Indicator | AcceptsePrescriptionsIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider accepts electronic prescriptions (computer to computer). Blank field = unreported. |
| 4 | Accepts ePrescriptions Code | AcceptsePrescriptionCode | A/N | 2 | O | The code indicating the level of ePrescribing services offered. See Services Table Codes |
| 5 | Delivery Service Indicator | DeliveryServiceIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of delivery service. Blank field = unreported. |
| 6 | Delivery Service Code | DeliveryServiceCode | A/N | 2 | O | The code indicating the level of delivery services offered. See Services Table Codes |
| 7 | Compounding Service Indicator | CompoundingServiceIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of compounding service. Blank field = unreported. |
| 8 | Compounding Service Code | CompoundingServiceCode | A/N | 2 | O | The code indicating the level of compounding services offered. See Services Table Codes |
| 9 | Drive-Up Window Indicator | DriveUpWindowIndicator | A/N | 1 | O | (Y)es or (N)o indicator that site has a drive-up window. Blank field = unreported. |
| 10 | Drive-Up Window Code | DriveUpWindowCode | A/N | 2 | O | The code indicating the level of drive-up window services offered. See Services Table Codes |
| 11 | Durable Medical Equipment Indicator | DMEIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of durable medical equipment. Blank field = unreported. |
| 12 | Durable Medical Equipment Code | DMECode | A/N | 2 | O | The code indicating the level of durable medical equipment services offered. See Services Table Codes |
| 13 | Walk-In Clinic Indicator | WalkInClinicIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of walk-in clinical services. Blank field = unreported. |
| 14 | Walk-In Clinic Code | WalkInClinicCode | A/N | 2 | O | The code indicating the level of walk-in clinical services offered. See Services Table Codes |
| 15 | 24-Hour Emergency Service Indicator | T24HRERServiceIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of 24-hour emergency service. Blank field = unreported. |
| 16 | 24-Hour Emergency Service Code | T24HRERServiceCode | A/N | 2 | O | The code indicating the level of 24-hour services offered. See Services Table Codes |
| 17 | Multi-Dose Compliance Packaging Indicator | MultiDoseComplianceIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level of multi-dose compliance packaging. Blank field = unreported. |
| 18 | Multi-Dose Compliance Packaging Code | MultiDoseComplianceCode | A/N | 2 | O | The code indicating the level of multi-dose compliance packaging services offered. See Services Table Codes |
| 19 | Immunizations Provided Indicator | ImmunizationIndicator | A/N | 1 | O | (Y)es or (N)o indicator that provider offers some level immunizations on-site. Blank field = unreported. |
| 20 | Immunizations Provided Code | ImmunizationCode | A/N | 2 | O | The code indicating the level of immunizations services offered. See Services Table Codes |
| 21 | Handicapped Accessible Indicator | HandicappedAccessibleIndicator | A/N | 1 | O | (Y)es or (N)o indicator that site is handicapped accessible. Blank field = unreported. |
| 22 | Handicapped Accessible Code | HandicappedAccessibleCode | A/N | 2 | O | The code indicating the level of handicapped accessible services offered. See Services Table Codes |
| 23 | 340B Status Indicator | T340bStatusIndicator | A/N | 1 | O | (Y)es or (N)o indicator that site offers some level of 340B service. Blank field = unreported. |
| 24 | 340B Status Code | T340bStatusCode | A/N | 2 | O | The code indicating the level of 340B services offered. See Services Table Codes |
| 25 | Closed Door Facility Indicator | ClosedDoorFacilityIndicator | A/N | 1 | O | (Y)es or (N)o indicator that site is a closed-door facility. Blank field = unreported. |
| 26 | Closed Door Facility Status Code | ClosedDoorFacilityCode | A/N | 2 | O | The code indicating the service level of the site’s closed-door facility. See Services Table Codes |
| 27 | Begin Date | BeginDate | D | 8 | R | The date (CCYYMMDD) which the Service Provider Service record is effective. |
| 28 | End Date | EndDate | D | 8 | R | The through date (CCYYMMDD) which the Service Provider Service record is effective. |
Provider Contacts/Demographics
Data File Reference: PROVIDER_CONTACT
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Processor Provider ID | ProcessorProviderId | A/N | 20 | R | This is the PBM's Internal Service Provider ID. |
| 3 | Address Type | AddressType | A/N | 4 | R | This is the code reflecting the type of demographic record being provided: Business, Accounts Payable, Accounts Receivable, etc Use 16 as default. |
| 4 | Address 1 | Address1 | A/N | 55 | R | The first address line where checks are sent. |
| 5 | Address 2 | Address2 | A/N | 55 | O | The second address line for payment address. |
| 6 | City | City | A/N | 30 | R | Location city. |
| 7 | State Code | State | A/N | 2 | R | The two-digit state code. |
| 8 | Zip Code | ZipCode | A/N | 9 | R | This field identifies the 5 or 9-digit zip code of the address, less dash marks. |
| 9 | FAX Number | Fax | A/N | 10 | O | The facsimile machine telephone line number. |
| 10 | Contact Type | ContactType | A/N | 4 | O | The type of Contact. Use 16 as default. |
| 11 | Contact First Name | ContactFirstName | A/N | 35 | O | Contact Person First Name. |
| 12 | Contact MI | ContactMI | A/N | 1 | O | Contact Person middle initial |
| 13 | Contact Last Name | ContactLastName | A/N | 35 | O | Contact Person Last Name |
| 14 | Contact Title | ContactTitle | A/N | 30 | O | Title of the primary contact person. |
| 15 | Contact Phone | ContactPhone | A/N | 10 | O | Telephone Number for the contact person |
| 16 | Contact Extension | ContactExt | A/N | 5 | O | Telephone Extension |
| 17 | E-Mail Address | EmailAddress | A/N | 50 | O | E-mail address for contact person. |
| 18 | Begin Date | BeginDate | D | 8 | R | The date (CCYYMMDD) which the Service Provider Demographic record is effective. |
| 19 | End Date | EndDate | D | 8 | R | The through date (CCYYMMDD) which the Service Provider Demographic record is effective. |
Provider E-Prescribe
Data File Reference: PROVIDER_EPRESCRIBE
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Processor Provider ID | ProcessorProviderId | A/N | 20 | R | This is the PBM's Internal Service Provider ID. |
| 3 | ePrescribing Network Identifier | ePrescribNetworkId | A/N | 3 | R | NCPDP Network Identifier Codes. See section “Appendix F. NCPDP Network Identifier Codes” for list of values. SSX - Surescripts |
| 4 | ePrescribing Service Level Codes | ePrescribServLevelCodes | A/N | 100 | R | ePrescribing Service Level Codes are three-digit codes separated by a COLON delimiter. A pharmacy must have at least one Service Level Code to have a record in this file. This field can reflect up to 25 service level codes. Updates will be a complete replace in the update process. |
| 5 | Begin Date | BeginDate | D | 8 | R | The date (CCYYMMDD) which the Service Provider ePrescribe record is effective. |
| 6 | End Date | EndDate | D | 8 | R | The through date (CCYYMMDD) which the Service Provider ePrescribe record is effective. |
Provider Group
Data File Reference: PROVIDER_GROUP
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Provider Group ID | ProviderGroupId | A/N | 6 | R | The identifier assigned to represent the relationship associated with the provider. |
| 3 | Provider Group Type | ProviderGroupType | A/N | 2 | R | Type of Group
|
| 4 | Name | ProviderGroupName | A/N | 35 | R | The name of the Provider Group. |
| 5 | Address 1 | ProviderGroupAddress1 | A/N | 55 | R | The first address line. |
| 6 | Address 2 | ProviderGroupAddress2 | A/N | 55 | The second address line. | |
| 7 | City | ProviderGroupCity | A/N | 30 | R | Location city. |
| 8 | State Code | ProviderGroupState | A/N | 2 | R | The two-digit state code. |
| 9 | Zip Code | ProviderGroupZip | N | 9 | R | This field identifies the 5- or 9-digit zip code of the relationship, less dash marks. |
| 10 | Phone Number | ProviderGroupTelephone | N | 10 | O | The telephone number. |
| 11 | Extension | ProviderGroupExt | A/N | 5 | O | The telephone number extension. |
| 12 | FAX Number | ProviderGroupFax | N | 10 | O | The facsimile machine telephone line number. |
| 13 | Provider Group NPI | ProviderGroupNPI | A/N | 10 | O | The standard unique health identifier for health care providers to use in filing and processing health care claims and other transactions. An Organizational, Type 2, NPI assigned to the relationship entity. |
| 14 | Provider Group Federal Tax ID | ProviderGroupFedTaxId | A/N | 15 | O | The Federal Tax ID, also known as EIN or TIN, assigned to the Relationship entity. |
| 15 | Contact Name | ProviderGroupContactName | A/N | 30 | O | The name of the primary contact person. |
| 16 | Contact Title | ProviderGroupContactTitle | A/N | 30 | O | Title of the primary contact person. |
| 17 | E-mail Address | ProviderGroupContactEmail | A/N | 50 | O | The email address of the primary contact person. |
| 18 | Contractual Contact Name | ProviderGroupContractName | A/N | 30 | O | The name of the contact in charge of contracts. |
| 19 | Contractual Contact Title | ProviderGroupContractTitle | A/N | 30 | O | The title of the contact in charge of contracts. |
| 20 | Contractual Contact E-Mail | ProviderGroupContractEmail | A/N | 50 | O | The E-mail address of the contact in charge of contracts. |
| 21 | Operational Contact Name | ProviderGroupOpsName | A/N | 30 | O | The name of the contact in charge of operations. |
| 22 | Operational Contact Title | ProviderGroupOpsTitle | A/N | 30 | O | The title of the contact in charge of operations. |
| 23 | Operational Contact E-Mail | ProviderGroupOpsEmail | A/N | 50 | O | The E-mail address of the contact in charge of operations. |
| 24 | Technical Contact Name | ProviderGroupTechName | A/N | 30 | O | The name of the contact in charge of technical support. |
| 25 | Technical Contact Title | ProviderGroupTechTitle | A/N | 30 | O | The title of the contact in charge of technical support. |
| 26 | Technical Contact E-Mail | ProviderGroupTechEmail | A/N | 50 | O | The E-mail address of the contact in charge of technical support. |
| 27 | Audit Contact Name | ProviderGroupAuditName | A/N | 30 | O | The name of the contact in charge of audits. |
| 28 | Audit Contact Title | ProviderGroupAuditTitle | A/N | 30 | O | The title of the contact in charge of audits. |
| 29 | Audit Contact E-Mail | ProviderGroupAuditEmail | A/N | 50 | O | The E-mail of the contact in charge of audits. |
| 30 | NCPDP Chain Code | NCPDPChainCode | A/N | 6 | O | The NCPDP assigned Chain/relationship code |
| 32 | Begin Date | BeginDate | D | 8 | O | The date (CCYYMMDD) which the Service Provider record is effective. Defaults to today's date when empty. |
| 33 | End Date | EndDate | D | 8 | O | The through date (CCYYMMDD) which the Service Provider record is effective. Defaults to end of time (9999-12-31) when empty. |
Provider Group Membership
Data File Reference: PROVIDER_GROUPMEMBERSHIP
| Field # | Field Name | File Column Name | Format | Size | REQ/OPT | Description |
| 1 | Action Code | ActionCode | A/N | 1 | R | “A” = Add “D” = Terminate “C” = Change |
| 2 | Provider Group ID | ProviderGroupId | A/N | 6 | R | This is the Provider Group ID registered in the system. It may reflect a Chain/Relationship, a grouping of pharmacies based on type (Specialty) or other grouping as needed by the PBM for their business needs. |
| 3 | Service Provider ID | ServiceProviderId | A/N | 20 | R | The Service Provider ID of the Provider to be associated to the Provider Group ID |
| 4 | Service Provider ID Qualifier | ServiceProviderIDQual | A/N | 2 | R | The Qualifier representing the Service Provider ID of the Provider to be associated to the Provider Group ID |
| 5 | BeginDate | BeginDate | D | 8 | O | The date (CCYYMMDD) which the Service Provider record is effective. Defaults to today's date when empty. |
| 6 | EndDate | EndDate | D | 8 | O | The through date (CCYYMMDD) which the Service Provider record is effective. Defaults to end of time (9999-12-31) when empty. |
Codes and References
We have provided the NCPDP industry codes utilized in the various formats.
Dispensing Class Code
Based on the NCPDP codes, the following are currently available for use in the Provider Primary Load.
| Code | Value | Definition |
| 01 | Independent Pharmacy | One – three (1-3) pharmacies under common ownership. |
| 02 | Chain Pharmacy | A pharmacy that is part of a group of four (4) or more pharmacies under common ownership. Pharmacies may or may not share the same Federal Tax ID number. |
| 05 | Franchise Pharmacy | An independently owned pharmacy that has signed a franchise agreement with a franchisor wherein the franchisee receives services such as training, marketing, and other support from the franchisor in exchange for a franchise fee to the franchisor. A franchisee often includes the franchisor’s name as part of the store name. |
| 06 | Government Pharmacy | A pharmacy under the jurisdiction of federal, state, county or city government or the Indian Health Service. This includes military pharmacies within or outside the United States. |
| 07 | Alternate Dispensing Site (e.g. physician office, emergency department, urgent care centers, rural health facilities, etc) | A pharmacy or dispensing site that does not fit into the four classes above. This includes mail service Pharmacies, institutional and hospital pharmacies, most clinic pharmacies and non-pharmacy dispensing sites. |
Provider Type Code
Based on the NCPDP codes, the following are currently available for use in the Provider Primary Load.
| Code | Value | Taxonomy2 | Taxonomy Definition |
| 01 | Community/ Retail Pharmacy | 3336C0003X | A pharmacy where pharmacists store, prepare, and dispense medicinal preparations and/or prescriptions for a local patient population in accordance with federal and state law; counsel patients and caregivers (sometimes independent of the dispensing process); administer vaccinations; and provide other professional services associated with pharmaceutical care such as health screenings, consultative services with other health care providers, collaborative practice, disease state management, and education classes. |
| 04 | Long Term Care Pharmacy | 3336L0003X | A pharmacy that dispenses medicinal preparations delivered to patients residing within an intermediate or skilled nursing facility, including intermediate care facilities for mentally retarded, hospice, assisted living facilities, group homes, and other forms of congregate living arrangements. |
| 05 | Mail Order Pharmacy | 3336M0002X | A pharmacy where pharmacists compound or dispense prescriptions or other medications in accordance with federal and state law, using common carriers to deliver the medications to patient or their caregivers. Mail order pharmacies counsel patients and caregivers (sometimes independent of the dispensing process) through telephone or email contact and provide other professional services associated with pharmaceutical care appropriate to the setting. Mail order pharmacies are licensed as a Mail Order Pharmacy in the state where they are located and may also be licensed or registered as nonresident pharmacies in other states. |
| 06 | Home Infusion Therapy Provider | 3336H0001X | Pharmacy-based, decentralized patient care organization with expertise in USP 797-compliant sterile drug compounding that provides care to patients with acute or chronic conditions generally pertaining to parenteral administration of drugs, biologics and nutritional formulae administered through catheters and/or needles in home and alternate sites. Extensive professional pharmacy services, care coordination, infusion nursing services, supplies and equipment are provided to optimize efficacy and compliance. |
| 07 | Non- Pharmacy Dispensing Site | 332900000X | A site other than a pharmacy that dispenses medicinal preparations under the supervision of a physician to patients for self-administration. (e.g. physician offices, ER, Urgent Care Centers, Rural Health Facilities, etc. |
| 08 | Indian Health Service/Tribal /Urban Indian Health (I/T/U) Pharmacy | 332800000X | An Indian Health Service/Tribal/Urban Indian Health (I/T/U) Pharmacy means a pharmacy operated by the Indian Health Service, an Indian tribe or tribal organization, or an urban Indian organization, all of which are defined in Section 4 of the Indian Health Care Improvement Act, 25 U.S.C. 1603. |
| 09 | Department of Veterans Affairs (VA) Pharmacy | 332100000X | Department of Veterans Affairs (VA) Pharmacy means any place under VA jurisdiction where drugs are dispensed and Pharmaceutical Care is provided to enrolled Veterans, by licensed pharmacists. The Pharmacy is reviewed by JCAHO, utilizes the VA hospital’s DEA number, and has a designated NCPDP number. VA facility pharmacies include Inpatient (Institutional), Outpatient, Consolidated Mail Outpatient Pharmacies, Research, Addiction Treatment Centers, Long Term Care and Community Based Outpatient Clinics Pharmacies. The VA Pharmacy Benefits Management – Strategic Healthcare Group has oversight for professional and practice activities of VA Pharmacies. Each pharmacy is under the direct supervision of a U.S. or U.S. territory licensed pharmacist, and has staffing to meet its designated scope of service. |
| 11 | Institutional Pharmacy | 3336I0012X | A pharmacy in a hospital (inpatient) or institution used by pharmacists for the compounding and delivery of medicinal preparations to be administered to the patient by nursing or other authorized personnel. Institutional Pharmacies also counsel patients and caregivers; administer vaccinations; and provide other professional services associated with pharmaceutical care such as health screenings, consultative services with other health care providers, collaborative practice, disease state management, and education classes. |
| 12 | Managed Care Organization Pharmacy | 3336M0003X | A pharmacy owned by a managed care organization (MCO) used by pharmacists for the compounding and dispensing of medicinal preparations to that MCO’s covered Providers only. |
| 13 | DME | 332B00000X | A supplier of medical equipment such as respirators, wheelchairs, home dialysis systems, or monitoring systems, that are prescribed by a physician for a patient’s use in the home and that are usable for an extended period of time. |
| 14 | Clinic Pharmacy | 3336C0002X | A pharmacy in a clinic, emergency room or hospital (outpatient) that dispenses medications to patients for self-administration under the supervision of a pharmacist. |
| 15 | Specialty Pharmacy | 3336S0011X | A pharmacy that dispenses generally low volume and high cost medicinal preparations to patients who are undergoing intensive therapies for illnesses that are generally chronic, complex and potentially life threatening. Often these therapies require specialized delivery and administration. |
| 16 | Nuclear Pharmacy | 3336N0007X | A pharmacy dedicated to the compounding and dispensing of radioactive materials for use in nuclear imaging and nuclear medical procedures. |
| 17 | Military/U.S. Coast Guard Pharmacy | 332000000X | A Department of Defense (DoD) or U.S. Coast Guard entity whose primary function is to store, prepare and dispense pharmaceuticals and other associated items to Uniformed Services beneficiaries. These pharmacies may be associated with a DoD or U.S. Coast Guard clinic, DoD Hospital, or freestanding. Usually associated with outpatient services. |
| 18 | Compounding Pharmacy | 3336C0004X | A pharmacy that specializes in the preparation of components into a drug preparation as the result of a Practitioner’s Prescription Drug Order or initiative based on the Practitioner/Patient/Pharmacist relationship in the course of professional practice. A compounding pharmacy utilizes specialized equipment and specially designed facilities necessary to meet the legal and quality requirements of its scope of compounding practice. |
| 19 | Oxygen Equipment | ||
| 20 | Nursing Facility Supplies | ||
| 21 | Customized Equipment | ||
| 22 | Dialysis Equipment | ||
| 23 | Parenteral and Enteral Nutrition |
Deactivation Code
| Deactivation Code | Description |
| 01 | Pharmacy is Closing |
| 02 | Pharmacy is changing ownership and the buyer requires a new NCPDPD Provider ID for the location |
| 03 | Deactivation request (the number is being deactivated for a reason other than explicit values already defined) |
Reinstatement Code
| Reinstatement Code | Description |
| 01 | Change of Ownership was cancelled or delayed |
| 02 | Deactivation was in error |
| 03 | Temporarily closed due to remodeling |
| 04 | Temporarily closed due to natural disaster |
Hours of Operation
To encourage adoption, we use the NCPDP method of identifying hours of operation.
Provider Services Codes
| Reference Field | Code | Description |
| ePrescriptions | 01 | Site does not accept NCPDP SCRIPT Transactions |
| 02 | Site accepts NCPDP SCRIPT Transactions | |
| Delivery Service | 03 | Site does not offer prescription delivery service |
| 04 | Site offers prescription delivery service for a fee | |
| 05 | Site offers free prescription delivery service | |
| Compounding Services | 06 | Site does not offer prescription compounding service |
| 07 | Site offers basic non-sterile compounding services | |
| 08 | Site offers complex non-sterile compounding services | |
| 09 | Site offers low-medium complexity sterile compounding services | |
| 10 | Site offers high complexity sterile compounding services | |
| Drive Up Window | 11 | Site does not have a drive-up window for prescriptions |
| 12 | Site has one or more drive-up windows for prescriptions | |
| DME Durable Medical Equipment | 13 | Site does not offer durable medical equipment (DME) |
| 14 | Site provides off-the-shelf non-custom DME but is not accredited | |
| 15 | Site provides a full range of DME including custom items but is not accredited | |
| 16 | Site is accredited to provide DME limited to pharmaceuticals and diabetic testing supplies | |
| 17 | Site is accredited to provide DME limited to off-the-shelf non-custom products and pharmaceuticals | |
| 18 | Site is accredited to provide a full range of DME including custom items and pharmaceuticals | |
| Walk In Clinic | 19 | Site does not have on-site walk-in clinic |
| 20 | Site has on-site affiliate walk-in clinic offering limited services staffed by mid-level practitioner(s) | |
| 21 | Site has on-site affiliate walk-in clinic offering limited services staffed by licensed physician(s) | |
| 22 | Site has on-site affiliate emergency room | |
| 24-Hour Emergency Services | 23 | Site does not offer 24 hour emergency service |
| 24 | Site offers 24 hour emergency access to a pharmacist via remote call center or equivalent | |
| 25 | Site offers 24 hour emergency access to a local pharmacist via telephone, pager or electronic means | |
| 26 | Site offers 24 hour emergency access to a pharmacist with access to the location | |
| 27 | Site offers 24 hour emergency service |
ePrescribing Service Level Codes
| ePrescribing Service Level Code | Name | Description |
| NEW | New Prescription Request | This transaction is a request for a new prescription and is sent from the prescriber to the pharmacy. |
| REF | Refill Request/Refill Response | Refill Request is used by a pharmacy to request a refill of a prescriber. Refill Response is sent from the prescriber to the pharmacy and indicates whether the refill request has been accepted or denied. |
| CHG | Prescription Change Request/Prescription Change Response | Prescription Change Request is a transaction sent from a pharmacy to a prescriber to request a change on a new prescription. Prescription Change Response is a transaction sent from the prescriber to the pharmacy in response to a request for a change of a new prescription or “fillable” prescription. |
| FILL | Prescription Fill Status Notification | This transaction is sent from the pharmacy to the prescriber to notify the prescriber of the dispensing status of a prescription. |
| CAN | Cancel Prescription Request/Cancel Prescription Response | Cancel Prescription Request is a transaction sent from the prescriber to a pharmacy requesting a previously sent prescription not be filled. Cancel Prescription Response is a transaction sent from the pharmacy to the prescriber to acknowledge the cancel request. |
| RSP | Resupply | This transaction is used to send a refill request from a facility to a pharmacy. |
| CEN | Census Update | Request by the facility in a long-term care environment to notify the pharmacy about census events. |
Address/Contact Type
| 00 - General/Other | 10- Eligibility |
| 01 - Account Management | 11 - Executive |
| 02 - Accounting | 12 - Finance |
| 03 - Audit | 13 - Human Resources |
| 04 - Authorized Official | 14 - Legal |
| 05 - Non-Authorized Official | 15 - Pharmacist in Charge |
| 06 - Billing | 16 - Primary |
| 07 - Clinician | 17 - Secondary |
| 08 - Contracting | 18 - Technical |
| 09 - Data Management | 19 - Sales |
Data File Formatting
At this time, the data file formats will include a header row. Fields will be pipe delimited.
File Naming
It is important to name each file precisely. As noted by each table layout, there was a Data File Reference. This reference is part of the output file naming convention.
All Provider file names will follow the format below.
- PBMCODE: The PBM Code is the processor’s code in the system. This will be provided by the processor.
- PROVIDER: This indicates the type of data load that is being submitted. This is a fixed element.
- PROVIDERTYPE: This is the type of provider data in the file. The types are as follows:
- ALIAS
- CONTACT
- EPRESCRIBE
- GROUP
- GROUPMEMBERSHIP
- PRIMARY
- SERVICE
- FILEDATE: The File Date Time is the date and time the file is created. The format of the element is CCYYMMHHMMSS. The time element is important and should reflect valid values. If more than 1 file for the same basis of cost code is submitted, the File Date Time data will be used to process the oldest file first.
- NUMOFRECORDS: This is the number of records in the data file INCLUDING the header record. This file name value is validated against the total records in the file.
The image below is a sample of Provider Files.
*** Some general description information on the provider data is referenced from the NCPDP provider data. While we do not require the use of the NCPDP provider files, we do recommend their service. We have provided language as many are using the NCPDP data files for their source. The National Council on Prescription Drug Programs (NCPDP) is the leading organization for creating and promoting standards in the Pharmacy industry.